matebook保修多久

1. Introduction

For those who have invested in a high-end laptop like the Huawei Matebook, it is important to know the details of its warranty period. The Matebook is quite a popular choice, especially for those who are looking for a laptop that offers high-end features and specifications. The question that arises is, how long is the Matebook warranty, and what does it cover? In this article, we will explore this topic in detail.

2. Warranty Period

The Matebook comes with a standard warranty of 12 months, which covers all types of manufacturing defects. This means that if you encounter any issues with the Matebook that are related to manufacturing defects, you can get it repaired or replaced free of cost within the first 12 months of the purchase.

3. Extended Warranty

If you wish to extend the warranty period of your Matebook beyond the standard 12 months, you can purchase an additional warranty plan. Huawei offers an extended warranty plan that can be bought for up to 24 months from the date of purchase. This extended warranty covers all types of accidental damage, including drops, spills, and other types of damage. This is a great option for those who want to ensure their investment is protected for a longer period of time.

4. What's Covered?

The Matebook warranty covers all types of manufacturing defects. This includes issues with the hardware and software, as well as any other component that was installed during the manufacturing process. However, it is important to note that the warranty does not cover any damage that is a result of mishandling or accidental damage. This means that if you drop your Matebook and break its screen, you will have to pay for the repairs out of your own pocket.

5. How to Claim?

If you need to claim your Matebook warranty, you can do so by contacting the Huawei customer support team. They will guide you through the process and provide you with the necessary information to make the claim. If the issue cannot be resolved remotely, you will be asked to send the Matebook to the nearest Huawei service center for repair or replacement.

Conclusion

The Huawei Matebook comes with a standard warranty of 12 months, which covers all types of manufacturing defects. Additionally, you can opt for an extended warranty for up to 24 months to protect your investment for a longer period of time. It is important to remember that the warranty does not cover any damage that is a result of mishandling or accidental damage. If you need to make a claim, you can do so by contacting the Huawei customer support team, who will guide you through the process.